Terms and Conditions

📜 Terms and Conditions

Effective Date: [Jan 01, 2025]
Welcome to O Canada Mart! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with the policies outlined below.

1. 🛒 General Store Terms

  • All prices are listed in Canadian Dollars (CAD) and are subject to applicable taxes.
  • We reserve the right to update prices, availability, and product descriptions at any time without prior notice.
  • Your personal information is handled securely and in accordance with our Privacy Policy.

2. 🔐 Account & Site Access

  • You are responsible for maintaining the confidentiality of your account login credentials.
  • You agree not to misuse or attempt to harm our website, servers, or other users.
  • We may suspend or terminate access to our site if any terms are violated.

3. 💳 Payment Terms

  • We accept major credit cards, Shopify Payments, PayPal, and other available payment options.
  • All orders must be paid in full at checkout. We do not accept post-payment or credit-based transactions at this time.
  • Orders may be cancelled or held if payment verification fails.

4. 📦 Shipping Policy

  • Orders are typically processed within 1–2 business days.
  • We ship within Canada only.
  • Standard delivery is usually 3–7 business days.
  • Free shipping applies to orders as specified on product pages.

5. 🔁 Return & Refund Policy

We stand behind the quality of our products and want you to shop with confidence. If there’s an issue with your order:

  • 📬 Lost Items: Contact us within 7 days of expected delivery if your package has not arrived.
  • 📦 Damaged Items: If your order arrives damaged, contact us within 7 days of delivery with photos.
  • 🔄 Incorrect Items: If you receive the wrong product, notify us within 7 days for a replacement or refund.
  • 💸 Refunds: Eligible within 7 days of delivery. Items must be unused and in original condition when applicable.

📧 To initiate a return or refund, email info@ocanadamart.ca with your:

  • Name
  • Order number
  • Issue description
  • Photos (if relevant)

6. ❗ Limitations of Liability

O Canada Mart is not responsible for any incidental, indirect, or consequential damages resulting from the use or inability to use any products or services provided. We do not make guarantees regarding uninterrupted website access.

7. 📄 Changes to Terms

We may update these Terms and Conditions at any time. Changes will take effect once posted. It is your responsibility to review the terms periodically.

📩 Contact Us

If you have any questions about our terms, please reach out:

📧 Email: info@ocanadamart.ca
📍 Proudly Canadian. Serving households from coast to coast.